Customer Order Form IELTS Listening

Customer Order Form

Complete the form below.

Write NO MORE THAN THREE WORDS AND/OR A NUMBER for each answer.

ORDER PLACED BY:	John Carter
ACCOUNT NUMBER:
COMPANY NAME:
Envelopes	Size: A4 normal
Colour:
Quantity:
Photocopy paper	Colour:
Quantity:

List THREE additional things that the man requests.

Write NO MORE THAN THREE WORDS for each answer.

7
8
9

Complete the notes.

Write NO MORE THAN THREE WORDS for your answer.

Special instructions: Deliver goods

Questions Attempted

Test Results

Question	Your Answer	Correct Answer	Result

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Solved Answers & Explanation

Question 1: Answer is 692411

Relevant Line: “The account number is 6 9 2 4 double 1.”

Analysis: John provided his account number as “692411,” making this the correct answer.

Question 2: Answer is Rainbow Communications

Relevant Line: “No. The company is Rainbow Communications.”

Analysis: John corrected the company name to Rainbow Communications, making this the correct answer.

Question 3: Answer is white

Relevant Line: “We’ll have the plain white please – but the ones with the little windows.”

Analysis: John specified white envelopes, making “white” the correct answer.

Question 4: Answer is two/2 boxes

Relevant Line: “On second thoughts make that two boxes.”

Analysis: John increased the order to two boxes of envelopes, making “two/2 boxes” the correct answer.

Question 5: Answer is light blue

Relevant Line: “Make sure it’s the light blue though.”

Analysis: John ordered light blue photocopy paper, making “light blue” the correct answer.

Question 6: Answer is 10 packs/ten packs

Relevant Line: “Give us ten packs, please.”

Analysis: John ordered ten packs of photocopy paper, making “10 packs/ten packs” the correct answer.

Question 7: Answer is (coloured) floppy disks

Relevant Line: “Oh, yes! We need floppy disks – do you have those nice coloured ones?”

Analysis: John requested coloured floppy disks, making “(coloured) floppy disks” the correct answer.

Question 8: Answer is (a/one) wall calendar

Relevant Line: “We do need one of those big wall calendars.”

Analysis: John asked for a wall calendar, making “(a/one) wall calendar” the correct answer.

Question 9: Answer is (a/new) catalogue

Relevant Line: “No, I don’t, but could you send one.”

Analysis: John requested a new catalogue, making “(a/new) catalogue” the correct answer.

Question 10: Answer is before 11.30/not after 11.30

Relevant Line: “Can you make sure that it’s not after 11.30am?”

Analysis: John specified the delivery time as before 11.30, making “before 11.30/not after 11.30” the correct answer.